Last Updated: 30/11/25
This Data Usage Policy explains how Nutech Diagnostic Laboratory uses and manages the data collected from patients, website users, and booking platforms.
1. Purpose of Data Collection
We collect data to:
Deliver diagnostic services
Generate accurate reports
Maintain laboratory records
Provide appointment and report updates
Improve service quality
Fulfill legal and regulatory obligations
2. Types of Data Used
Personal identification (name, DOB, address)
Contact information (mobile/email)
Medical data (samples, test results, clinical notes)
Digital data (cookies, browsing info)
3. Data Processing
Your data may be used to:
Process tests and generate reports
Match samples with patient identity
Send notifications (SMS/Email/WhatsApp)
Improve operational efficiency
Ensure quality control and auditing
4. Data Storage
Data is securely stored in encrypted systems with restricted access. Storage duration complies with medical guidelines and legal requirements.
5. Third-Party Usage
Data may be shared only with:
Technology partners for communication
Labs/processing centers (if sample referred)
Government/health authorities when mandated
No data is used for marketing without your explicit consent.
6. Patient Consent
By using our services, you consent to the collection and use of your data as per this policy.
7. Right to Opt-Out
You may request to limit, correct, or delete your data, except where retention is legally mandatory.
8. Accountability
We are committed to protecting patient information and ensuring data confidentiality through strict internal protocols.